Delivery driver tracking that survives disputes.
WorkTrac is delivery driver tracking software for last-mile delivery, courier services, distribution, and parts-delivery operations. It combines multi-stop route optimization with real-time GPS tracking, on-device signature capture for proof of delivery, and the cryptographic work proof chain — which signs every GPS coordinate, delivery photo, and signature at capture so disputes about whether a package was delivered, when, and to whom can be resolved on verified evidence rather than driver word. The driver shift marketplace lets drivers pick up open shifts and managers handle no-shows by re-offering shifts to qualified drivers in seconds. Offline-first mobile keeps the route running through dead zones. GPS-verified clock-in plus geofencing per delivery stop separates driving time from at-stop time without manual entry. Modular add-on pricing starts at $29/mo with a 30-day Enterprise trial.
Multi-stop routing + real-time GPS tracking
Delivery operations live or die on routing efficiency. A driver running 30 stops a day with an inefficient route costs hours of overtime and misses time-window commitments to customers. WorkTrac's route optimization (Enterprise tier) takes the day's assigned stops per driver and runs multi-stop optimization with vehicle capacity and time-window constraints. Drivers see their optimized order on the mobile app; geofencing per stop auto-prompts clock-in on arrival to the customer location and clock-out on departure, separating driving time from at-stop time without manual entry.
Real-time GPS tracking surfaces the day's progress to dispatch. Each stop shows planned vs actual arrival time, the GPS trail between stops (during driving hours only), and any delays propagating through the rest of the route. Customers expecting a delivery in a 30-minute window get accurate ETA updates pushed from the verified GPS data, not driver-reported estimates.
Signature capture + work proof for dispute defense
Delivery disputes are the financial leak that quietly drains last-mile operations. A customer claims they never received the package; a recipient claims they signed for the wrong item; a B2B client claims the parts were delivered late. The standard "signed for it" defense — a JPEG of a scribbled signature on an iPad — is increasingly contested in chargebacks and small-claims disputes because the signature alone proves nothing about who, when, or where.
WorkTrac's cryptographic work proof chain signs every delivery event at capture on the driver's device. The signed payload covers the GPS coordinates of the stop, the device timestamp, the captured signature, the captured photo of the delivered item or location, the recipient name (if entered), and a fingerprint of the dispatched stop. The chain links to the previous event in the org's history, so a tampered or backdated record breaks the chain visibly. When a chargeback or dispute lands, the contractor produces the signed event log plus the org's public verification key. The receiving party (the bank, the customer, opposing counsel) runs verification independently — no WorkTrac account, no API key, no vendor cooperation — and confirms the record was not altered after capture.
For B2B operations running parts delivery to commercial accounts, this is a genuine competitive advantage. Onfleet and Bringg do not sign delivery records cryptographically. The combination of route optimization + GPS + signed evidence chain is unusual in the last-mile space.
Shift marketplace for no-show coverage
No-shows are the operational headache that ruins delivery days. A driver calls out 30 minutes before shift start, the dispatcher scrambles to cover the route, the customer commitments slip. WorkTrac's driver shift marketplace inverts this: open shifts (whether planned-empty or vacated by call-outs) post to a marketplace visible to all qualified drivers. Drivers claim shifts in one tap on their phone; the system enforces qualification rules (CDL class, vehicle type, certifications, hours-worked caps) so unqualified drivers can't claim shifts they can't legally cover. For a fleet operator running 20+ drivers across multiple routes, this consolidates the call-out scramble from "the dispatcher calls down the list" to "the next qualified driver picks it up." Shift marketplace is included in Professional and Enterprise tiers.
Where WorkTrac fits vs Onfleet, Bringg, and Routific
Onfleet, Bringg, and Routific are dedicated last-mile dispatch platforms with deep routing engines and strong customer-facing tracking pages. They are the right tools if dispatch and the customer tracking link are 80% of your operation. WorkTrac is positioned differently: it covers the full workforce side of a delivery operation — drivers as employees, not just routing tokens — and adds the signed work-proof chain that the dedicated dispatch tools don't have. For delivery operations where dispute defense, driver scheduling, payroll, OSHA, and the customer tracking link are all real concerns, running WorkTrac as the workforce-and-evidence layer paired with Onfleet for the routing depth is a defensible pattern. For SMB delivery shops without the operational complexity to justify Onfleet, WorkTrac's built-in route optimization (Enterprise tier) handles the routing too. The dedicated WorkTrac vs ServiceTitan / vs Jobber comparison pages cover the side-by-side; a dedicated WorkTrac vs Onfleet page is in the roadmap.
Common questions, answered.
Yes, on the Enterprise tier. Route optimization takes the day's assigned stops per driver and runs multi-stop optimization with vehicle capacity and time-window constraints. Drivers see their optimized order on the mobile app. Geofencing per stop auto-prompts clock-in on arrival, separating driving time from at-stop time.
Also explore
Signed signature + photo + GPS chain. Disputes close on verified evidence, not driver word.
Routes stay running through dead zones. Everything syncs cleanly on reconnect with no duplicates.
Adjacent multi-stop routing pattern — recurring routes, photo proof, climate alerts.
See it on your crew, today.
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