Six hours in the crawl space. Five on the invoice.
That missing hour is the most expensive thing in your shop. WorkTrac clocks the job with GPS, turns the approved hours into the invoice, and sends it to QuickBooks in one click. The hours they work are the hours you bill.
30 days free, everything unlocked, no card.
- Under the houseClock-in 8:12a, out 1:48p 5.6 hrsGPS-stamped at the job. Works with no signal.
- Back at the officeTimesheet approved 5.6 hrsYou see the hours the day they happen, not Friday.
- On the invoiceLabor billed 5.6 hrsBuilt from the logged time. One click to QuickBooks.
How a job moves through WorkTrac, hours intact.
Where the money stops leaking.
Hours stop evaporating
The invoice is built from the hours your techs actually logged, not from a Friday-night reconstruction. What was worked is what gets billed.
Someone always knows
A tech alone under a slab can send an SOS with one tap. Every manager gets the alert with live GPS, and a dead-zone SOS sends itself the moment the phone finds signal.
Crawl spaces do not stop the job
Your tech clocks in, shoots photos, and closes out the job with no signal at all. It syncs on its own once they are back at the truck.
One app for the crew. One dashboard for the office.
The chain works because both halves run on the same system. The crew feeds it from the field, the office runs the business on it, and they always agree.
On the truck
Your techs, on their phones
- Clock in and out with GPS, right from the job
- The day's jobs, with the address and the notes attached
- Photos of the work, saved to the right job
- Everything keeps working with no signal and syncs later
- One-tap SOS with live GPS, straight to every manager
In the office
You, or whoever runs your books
- Build the week's schedule, every shift lands in the crew's app
- Estimates that become jobs, and jobs that become invoices
- Maintenance plans and the fixture registry
- Approve timesheets before they hit payroll
- A parts list with quantities and low-stock flags
- Send finished invoices to QuickBooks in one click
And it remembers every fixture.
This is the plumbing part. Every water heater, main, and fixture you service is its own record under the customer, so the shop's memory stops living in one person's head.
- Make, model, serial, install date, warranty, and status per fixture
- A service history on the fixture itself: what was done, what it cost, who logged it
- Maintenance plans for flushes and backflow tests that schedule the visits and invoice on the same cycle
- The warranty answer before you quote the repair
- Model
- PROG50-38N
- Serial
- Q152012345
- Installed
- Jun 2022
- Warranty
- Jun 2028
- Jul 2026Flush + anode rod. $240
- Jan 2026T&P valve replaced. Under warranty
- Jun 2024Annual flush. No issues
The record WorkTrac keeps for every fixture you service.
The parts of the week you will not miss.
Invoices rebuilt from memory on Friday night
Built from the hours that were actually logged.
Digging for the water heater's install year
Every fixture on file with serial and warranty.
The flush contract nobody remembered to schedule
Plans book the visits and send the invoice.
Re-typing hours into QuickBooks on a Sunday
One click sends the invoice over.
What WorkTrac is, in plain terms
WorkTrac is plumbing business software for residential and light commercial shops. Technicians clock in and out with GPS at the job, the office approves the hours, and the invoice is built from that logged time and sent to QuickBooks Online in one click, so billed time matches worked time. It also keeps every customer's fixtures on file, so a water heater, a main, and a softener each carry their own make, model, serial number, install date, warranty, and service history. Technicians document the work with photos and keep working with no signal in a basement or a crawl space, because everything saves on the phone and syncs when it reconnects, and a tech working alone can send a one-tap SOS that reaches every manager with live GPS. The office runs scheduling, invoicing, and job costing from the web dashboard. Plans are $29, $79, and $149 a month. The fixture registry and maintenance plans are part of Enterprise, SOS is part of Enterprise or a $9 a month add-on, and the 30-day free trial unlocks everything with no card.
Straight about what it is not.
You will find this out in week one anyway, so here it is now.
- The parts list is one list for the shop, not a count per truck. You can name locations, and low stock shows as a flag you check, not an alert that chases you.
- No dispatch board with techs across the top and time slots down the side. Scheduling is a week calendar, which suits a few trucks better than forty.
- The fixture history lives on the office dashboard. Your tech gets the visit as a job with the notes attached, and seeing the full history on site is still on our list.
- SOS is a one-tap alert to your managers' phones, not a monitoring service. There is no automatic check-in timer, and nobody outside your org is watching.
Common questions, answered.
The tech taps the SOS button in the app. It grabs the phone's live GPS and pushes an alert to every manager in your org, and the event is logged so you can see when it happened and where. If the tech has no signal, the alert is queued on the phone and sends itself the moment a connection comes back. It is an alert to your own people, not an outside monitoring service, and there is no automatic check-in timer today. SOS is part of Enterprise or a $9 a month add-on.
Also explore
SOS, OSHA incident reporting, and weather alerts for crews that work alone or outside.
How the app keeps working in basements, crawl spaces, and dead zones.
The same setup for HVAC shops: equipment history, maintenance plans, offline mobile.
Hourly vs flat-rate, the labor + materials + overhead + margin formula, and the mistakes that kill margin.
An honest comparison of the best field service apps for plumbing businesses in 2026, with what each one is best for.
Looking for a ServiceTitan alternative? WorkTrac is workforce management built for small field crews.
Bill every hour they work.
Run it on your own jobs for 30 days. Everything unlocked, no card, cancel whenever.