The workforce layer for your auto shop — paired with your shop management system.
WorkTrac is workforce management software for auto repair and mechanic shops, designed to pair with the shop management system you already run (ShopMonkey, Tekmetric, Mitchell, AllData, or similar). WorkTrac handles the workforce layer — technician clock-in, bay-level time tracking, OSHA shop-safety compliance, skills certifications (ASE master tech, brake / HVAC / electrical specializations), payroll export to Gusto, ADP, or Paychex, multi-bay scheduling, and the cryptographic work proof chain for tamper-evident labor records. It does not handle repair orders, parts catalogs, VIN lookups, or labor-time guides — those stay in your existing shop management system where they belong. The workforce side and the shop-management side cover different problems, and the combination handles the full shop operation without either tool stretching beyond its strengths. Modular add-on pricing starts at $29/mo with a 30-day Enterprise trial.
Why pair WorkTrac with a shop management system
Auto repair runs on two different software stacks that solve different problems. The shop management system (ShopMonkey, Tekmetric, Mitchell, AllData, AutoLeap, Shopware, RepairShopr) handles repair orders, VIN lookups, parts catalogs, labor-time guides, customer history, and the front-of-shop CRM. The workforce management layer handles technician clock-in, payroll, skills certifications, OSHA safety records, and the labor accounting that bridges to the books.
Most shops try to make one tool do both — and the failure mode is consistent. Shop management systems treat workforce features as bolt-ons: timecards that don't handle flat-rate vs hourly correctly, no skills passport, no OSHA module, no real payroll export. Workforce management tools that try to handle repair orders end up with shallow parts catalogs and no labor-time guides, which slows the front of the shop down.
WorkTrac is built explicitly for the workforce side and explicitly does not try to replace the shop management system. Your service writers keep working in ShopMonkey or Tekmetric for repair orders, parts, and customer communication; your techs and your shop manager use WorkTrac for clock-in, OSHA, certifications, and payroll. The combination handles the full shop operation without either tool stretching beyond its strengths.
What WorkTrac handles on the workforce side
Auto shop workforce work splits cleanly into a few areas. WorkTrac covers each one with the same data model used by HVAC, plumbing, and electrical shops on the platform — the differences are which sections you turn on, not which tool you run.
Clock in to a specific bay or repair order. Flat-rate vs hourly distinction captured at the punch level.
Master tech, brake, HVAC, electrical, transmission certs with expiration alerts. Skill-based job assignment.
See bays across the shop, drag-drop assign techs to repair orders, surface bay capacity issues before they hit.
Lift inspection logs, chemical safety, eye-wash station checks, near-miss to incident reporting with photos.
Approved timesheets to Gusto, ADP, or Paychex. Handles flat-rate and hourly. $19/mo add-on, or free on Enterprise.
Tamper-evident labor records for billing disputes and any "did the tech actually do the work" question.
What WorkTrac explicitly does not handle
This is the part most "workforce for auto shops" pitches lie about. WorkTrac does not have a parts catalog, does not have labor-time guides (Motor, AllData, Mitchell), does not do VIN lookups, does not handle parts ordering or vendor integrations, and does not have a customer-facing service writer's console for the front of the shop. These are the core jobs of a shop management system, and shop management systems do them well.
A shop running WorkTrac alone would be missing the front of the operation. A shop running ShopMonkey alone would be making the workforce side work harder than it should — flat-rate vs hourly accounting through ShopMonkey's timecards is functional but thin, OSHA logs aren't there, ASE cert tracking is a text field at best, and payroll export is limited.
The honest answer for an auto shop evaluating workforce tools is to keep the shop management system you have (or pick the one that fits your repair flow), and add WorkTrac for the workforce layer. Both tools are month-to-month; both have free trials; testing the combination on actual work for a week is the right diligence.
OSHA shop safety for auto repair
OSHA is the workforce-side responsibility that most shop management systems don't cover at all. Auto shops have specific OSHA exposures: lift inspections (annual mandatory under ANSI/ALI ALOIM standards), chemical safety and SDS management for shop fluids, eye-wash station inspections, hot-work permits for welding, hearing conservation for noisy operations, and respiratory protection for paint and brake work. The standard failure mode is a paper binder that nobody updates until OSHA shows up, at which point the binder is months behind. WorkTrac captures each of these as recurring scheduled tasks with required-photo evidence (eye-wash test photos, lift inspection sign-off photos, SDS shelf photos) signed in the cryptographic work proof chain. OSHA 300 logging is in every tier including Free. When the inspector shows up, the shop's documentation is current and verifiable.
Common questions, answered.
No, and intentionally so. ShopMonkey / Tekmetric / Mitchell / AllData / AutoLeap handle repair orders, parts catalogs, labor-time guides, VIN lookups, and customer-facing service-writer workflows. WorkTrac handles the workforce layer — tech clock-in, OSHA shop safety, ASE certifications, multi-bay scheduling, and payroll export. Shops should keep their shop management system and add WorkTrac for the workforce side.
Also explore
Tamper-evident labor records and OSHA compliance documentation that holds up under inspection.
OSHA 300 logs, chemical safety, lift inspections, and shop incident reporting in every tier.
Adjacent service-trade pattern — equipment registry, dispatch, and recurring service agreements.
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